Northsourcing – IT Professional Services

Frequently Asked Questions

Our FAQ section below offers answers to common questions. With our team’s extensive experience and knowledge, we have provided solutions that will help you effectively address any issues. Don’t hesitate to reach out to us with further questions so we can assist you with confidence.

We provide various computer repair services, including hardware and software troubleshooting, virus removal, data recovery, and system optimization. We can repair most commercial brands of computers, laptops, or desktops running the most common operating systems in the market. For more information, please use our contact form.

We do our best to diagnose, fix, or repair common computer problems quickly. We identify and resolve slow performance, software glitches, hardware malfunctions, and network issues. We prioritize fast problem identification for quick restoration of your computer’s functionality.

We offer onsite and remote assistance, depending on the nature of the problem and your specific requirements. Our on-site services enable us to address complex issues and provide hands-on support for intricate repairs. At the same time, our remote assistance allows us to troubleshoot issues and provide real-time technical guidance without needing an on-site visit. 

Yes, we provide maintenance services to keep your computer running efficiently. Our maintenance services include regular system checks, hardware cleaning, software updates, performance optimization, and security patches. Implementing proactive maintenance protocols will prevent potential issues, prolong the lifespan of your computer, and ensure that it continues to operate at optimal performance.

Yes, we provide comprehensive assistance with setting up and configuring data backups to safeguard your valuable information from potential data loss. Our technicians can help you establish automated and regular data backup routines, choose suitable backup storage solutions, and implement robust data recovery strategies. We prioritize the security and integrity of your data, ensuring that your critical information remains protected and accessible in the event of unexpected data loss or system failure.

Yes, we specialize in providing comprehensive assistance with setting up and configuring new network systems for homes or businesses tailored to your needs.

Our experienced network engineers can design and implement custom network solutions, including network infrastructure setup, hardware and software configuration, security protocols, and user access controls.

We offer network assessments to evaluate the capacity and performance of your current network infrastructure. Assessments might include analyzing your data transfer requirements, network traffic patterns, and bandwidth usage to determine whether your network can meet your existing and future business needs.

Yes, we provide professional services for the installation, configuration, and maintenance of various network hardware and equipment like routers, switches,  IP Cameras, IP Phones, access points, and other network components.

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